Every so often we look to find out what it is that our customers love about us and what they think we can improve on. Now its not really in our interests to tell you about the later, but don’t be surprised if a few of those weaknesses appear as strengths on later...

It is never a good time for change; and it is always a good time for change. The challenge every business owner has faced is: balancing the opportunities that come with making an evolution; with the risks that come from moving away from the tried, test, old and...

Why our trainer accreditation is so important to the long term success of your business, and why we must work together to protect our brand. A brand is a living creature all to itself and it can thrive, survive, suffer, or die. No brand is fixed in its condition and...